Privacy Policy

Privacy Policy for Oh So Denim
Effective Date: December 2024

At Oh So Denim, accessible from ohsodenim.co.za, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and delivery address when you place an order or contact us.
  • Payment Information: Payment details are securely processed by PayFast. We do not store your payment details.
  • Website Usage Data: Information such as IP address, browser type, and pages visited to improve your experience.
  • Voluntary Information: Information you provide through forms, surveys, or email correspondence.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil orders, including delivery updates.
  • To communicate with you about your inquiries, orders, or promotions.
  • To improve our website’s functionality and customer experience.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • With service providers who assist us in running our business (e.g., courier services, payment processors).
  • If required by law to comply with legal obligations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track website performance.

  • Cookies are small data files stored on your device.
  • You can control cookie settings in your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for us to use your data.
  • Lodge a complaint with a regulatory authority if you feel your privacy rights have been violated.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: lee@ohsodenim.co.za
  • Phone: +27 67 173 6068
  • Address: Brackenhurst, Alberton, 1448

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